FAQ’s

How long will shipping take?

We use Royal Mail 1st Delivery so expected times are 3-4 days if an item says “Available on backorder” please expect a processing time of 7 days depending on suppliers stock levels. We will inform you during the process of the backorder.

What are backorders?

When we don’t have the product you order stocked, it needs to be ordered from our suppliers directly. This means an added processing time of up to 7 days.

Where is my order?

If you haven’t received your order within 10 days of order confirmation, please either send us an email through our contact us page or send us a DM over on Instagram

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